VoIP is Voice over Internet Protocol, which is a technology that allows you to make and receive phone calls and faxes over the Internet instead of the regular telephone network. VoIP services convert the voice signal from your telephone into packets that travel over the Internet. It converts to voice at the other end. You can speak to anyone to a regular/mobile phone number. When placing a VoIP call using a phone with an adapter, you'll hear a dial tone and dial just as you call from a regular phone line suppressing "00". VoIP may also allow you to make a call directly from a computer using a conventional telephone or a microphone.

VoIP allows you to save money on your telephone bill, particularly for long-distance calls. You also get additional features with VoIP that either aren't available or cost more using a traditional phone service.

You need a broadband Internet connection (DSL, cable or satellite),

VoIP service provider, and one of the following

• IP phone - also called an Internet phone or broadband phone
• Analog telephone adapter (ATA) - which connects between your standard analog phone and the Internet

OR VoIP software - speakers and microphone that allows your PC to act as a phone

VoIP service providers interface between the Internet (IP) and telecomm (PSTN) networks and are needed to initiate and terminate calls between these two networks. This allows you to send and receive calls from people that are using a standard phone or cell.

Depending upon your service you might be limited only to other subscribers to the service. Pulse allows you to call to the regular phone network so you will be able to call any phone number anywhere in the world. The call can be made to any international number. You may even utilize the service to speak with more than one person at a time. The person you are calling does not need any special equipment, just a regular phone.

Yes, you can shares the Internet connection with VOIP Equipment and your computers that are on the network. For this feature you will be requiring a router or ADSL Modem and switch.

You will be able to use your VoIP service wherever you travel as long as you have a high-speed Internet connection. In that case it works as same from your home or business.

Not if you are making calls with a phone and adaptor or special VoIP phone, but your broadband Internet connection needs to be active. You can also use your computer while talking on the phone.

Unfortunately yes, this is one drawback of using VoIP.

It will ring like any other call.

VOIP Equipment is a hardware device which enables customer to make phone calls through the Internet Protocol (VoIP) without a computer.

Types of VOIP Equipments Available

• 2 Ports Equipment
• 4 Ports Equipment
• 8 Port Equipment
• 16 Port Equipment

Basically there is no difference between the different port Equipments. The more number of ports enable you to make more number of concurrent calls.

The call quality and clarity will remain the best irrespective of number of ports. The more number of ports provide access for having multiple calling facilities.

We support the following hardware devices

• Linksys PAP2
• Sipura
• Grandstream
• Cisco ATA
• Quintum / Tenor
• D-Link
• Welltech
• Audio Codes

Any other, send the details of that hardware to support@pulseindia.net

Public IP's are the IP's assigned by the Internet Service Provider and which are accessible globally. Private IP's are the IP's assigned locally by the Local System/Network administrator and which are not globally accessible.

Pulse is a licensed Internet Service Provider (ISP). Pulse can offer Internet bandwidth to any customer within the service area.
Internet services can be offered to any customer, irrespective of him being a Pulse Telephony customer.

Echo's are caused by high latency in the internet bandwidth. This can be resolved by the internet service provider.

Kindly check your Internet Bandwidth, first if you are calling a mobile number the voice transfer also depends upon the local mobile Service Operator of the called destination. For any further assistance, contact Pulse Customer Care.

Preliminarily, check your Internet cable physical connectivity. Check your Internet quality by doing ping test to any site. For further assistance, kindly contact customer care.

Preliminarily, check the internet bandwidth quality by doing the ping test. Higher the latency more the delay in voice. The recommended latency is below 400ms for good voice quality.

Click on contact us and fill the form or call us at +914442083460 -64

Currently we are providing prepaid talk time to our esteemed customers. However, we keep trying new innovations and if any such options are available we shall keep you updated. We charge applicable Service Tax on talk time.

While dialing any international number, do not add "zeros" in front of the number. Please follow the below process to dial.
Eg.: 12127773456 if you would like to dial USA

The call charges are based on the destination. Different locations have different tariff structure. Rates for various destinations can be obtained from the website www.pulse.in by clicking on the Check Tariff and choosing the requisite destination.

Yes, its possible to make calls within our network.

Procedure to Check Account Balance/Call Details Records

• Log on to www.pulse.in
• Enter your account number and web password.
• Click "Login"
• If you are first time user, you get an option to change password.
• Then enter into account by giving the changed password.
• Click "CDR Browser" option.
• Key in the From and To (DD/MM/YY) Date of which you would like to view the call details.
• Click "Show CDR" Button.
• All the call details pertaining to the selected Date will be displayed.
• You can also check the account balance.

You can use your DID facility not only for receiving inbound calls but also for making outgoing calls from the same port.

We can offer, USA currently.

The basic requirement to obtain DID number are

• VOIP Equipment
• Internet connection.