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Common Audio Conference Services Issues And Their Fixes

With audio conferencing, a company can bring together the whole team no matter whether they are located in India or any other country. With Audio conferencing, companies can share information across the organization whenever they need.

However, have you ever felt that your team is facing difficulties while in an audio conference? Have you ever been in a situation where all you got was silence for asking a question? If your answer is yes, it might be because of the audio conferencing issues employers face while on calls with clients, employees, stakeholders, and colleagues. If you are experiencing the same issues repeatedly, maybe you need to check the audio conference services you rely on and update them if needed.

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Solutions For Top Audio Conference Services Issues

  • Always Check The Audio Equipment Beforehand

Employers often think that the audio conferencing tools will work smoothly when planning an audio meeting as they had a recent audio conference. However, it might not be the case for all the meetings. Therefore, it is good to check all the tools at least ten minutes before the conference. If you find any potential issues, you can resolve them within this time. You may also record your speech to check if you are seated too far or close to the mic. Sometimes, the mic volume can go too low while on call. This leads to many misunderstandings and explanations on the topic as you could not hear the participant properly.

  • Prevent Background Sounds

Background sounds are one of the most common issues faced by people who use audio conferencing. Such noises can be distracting and often makes it hard to concentrate on what other people are saying. But, everyone can't make their room soundproof. If you are a business based in India, you can find many noise control apps that help suppress the background sounds and echos so that the audio quality can be improved. These apps also offer the advantage of recording the meeting and forwarding it to a team member who couldn't attend the meeting. Another way to control background noise is to avoid the usage of speakers and use a good quality headset instead.

  • Know When To Mute Yourself

Another major issue with audio conferencing is the unwanted noises in the background of those participants who are not actively participating in the meeting. How can this be fixed? It is possible to improve the audio quality by muting those participants who are not active in the meeting. When people go on mute mode, it prevents unwanted background scores and buzzing noises, making the meeting audible to all the attendees. If you are the host, you might want a tool with good moderation options to mute inactive participants.

  • Keep People Engaged

When you call for an audio conference, not all people might be coming at the exact time. Some will be joining the call early. Therefore, you may have to keep them engaged. It is quite easier to keep them engaged in a direct meeting by initiating a quick chat. However, with audio conferencing, it may not work. So what should you do? Playing some on-hold music is a great idea to reduce stress. During the meeting, you can allot small tasks to the attendees, such as asking someone to track the meeting time, write down the names of the people who couldn't attend the meeting, etc. Such small tasks can keep the employees engaged while on audio conferencing.

Always Go For High-Speed Internet

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  • Keep Control Of The Audio Delays

One of the common audio conferencing issues is the glitches and delays that make the discussion unclear. How can you solve this issue? Discuss the available schemes with your internet service provider to offer you high-speed internet, consistent connection, etc. This is especially required when there are multiple things to download during the audio conference. Testing the mic and other tools before the audio conference is a good idea. The same goes with WiFi as well. Checking it before the meeting can help you avoid many internet-related issues during the conference. Pulse Unified Communications service provider is one of the best internet providers in India, We assure top-quality services so that our customers can get the best attention 24/7.

Holding a video conference is always better than conducting an audio conference. The reason is that in a video conference, you can listen to the body language as well. It can help you understand whether that person focuses on what's been going on, whether they are interested in the subject, etc. This is something that audio conferencing lacks. But, since the pandemic, employers have depended more on audio conferencing. Therefore, knowing how to fix common issues can come in handy when an issue arises.

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