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 August 24, 2022

Why are CPaaS Solutions the future for enterprises?

WHAT IS CPAAS? CPaaS stands for Communication Platform as a Service CPaaS falls under the PaaS umbrella along with UCaaS CCaaS SaaS UCaaS- Unified Communications as a Service CCaaS- Contact Centre as a Service SaaS- Software as a Service PaaS stands for Platform as a Service. Pizza as a service is a common analogy for […]
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 February 15, 2022

Right Communication- The Best Marketing Strategy

Are you thinking of ways to modernize your small/medium business? The first thing you need to do is invest in the right tools. Voice Over Internet Protocol (VoIP) can be your ladder to success in this case. VoIP combines traditional phone calls with advanced technologies to boost your marketing strategies effectively. And, that does not […]
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----------------------------    February 15, 2022   ----------------------------
 January 15, 2022

Number Masking for Customer Privacy & Security

If you run a business in today's world, you will know that customers value three things: Top Quality Great Service Absolute Privacy Occasionally, customers may overlook quality and service, but never will they tolerate any compromise to their privacy. Especially not when they have to divulge their personal phone numbers to avail a service. Ever […]
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----------------------------    January 15, 2022   ----------------------------
 November 11, 2021

The Perks of Cloud IVR for Business Communications

In the midst of a crazy Monday schedule, your refrigerator breaks down, forcing you to call the company's customer service. You dial the number, and the Interactive Voice Response system greets you in a cheerful tone. Within seconds, it redirects you to the right agent who books a service for your refrigerator. And voilà! Your […]
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----------------------------    November 11, 2021   ----------------------------
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