Create calling campaigns for various customer touchpoints. You can create a campaign for each product that you wish to sell or for other processes like payment collection. Campaigns help you sort your overall calling process.
Create agents and map them under the respective campaigns and also upload leads. Let your agents be always focused as you have all the lead information ready for them to reach out to the customer with the inbuilt CRM features.
Auto campaigns dial out to the specific customer group with an automated stored message. This feature can be used for a large-scale campaign. You could also collect inputs from the customers via DTMF to understand trends and customer acceptance.
Create reports making use of the multiple fields and dispositions available for each call in the campaign. These reports add value to the campaign and help in giving direction for future campaigns.
Group customers and calling processes for clear analytics
You can manage your campaign from anywhere anytime just by using login credentials.
Accelerate calling to customers with a focused approach
A collection agency can effectively utilise Pulse calling campaigns to achieve the best collection volume by simply sorting the leads with respect to service, location and language. The Sorting of leads into campaigns ensures that the right agent is mapped to the right lead.
When you power this campaign with Pulse predictive dialling, you are bound to get the best productivity and reach your collection targets faster.