Category: IVR

November 11, 2021

The Perks of Cloud IVR for Business Communications

In the midst of a crazy Monday schedule, your refrigerator breaks down, forcing you to call the company's customer service. You dial the number, and the Interactive Voice Response system greets you in a cheerful tone. Within seconds, it redirects you to the right agent who books a service for your refrigerator. And voilà! Your […]

Voice Broadcasting: IVR Blast

A Voice Messaging Service or Voice Broadcasting or Call Blasting is the process by which an individual or organization uses computer technology to send pre-recorded phone messages to a number of community members at a single time. Voice Blasting Solutions Pulse Call Blasting Solutions can deliver a customized message and request touch-tone responses from recipients. […]

Call Routing Software and Strategy

Are you running a Call Centre? Are you servicing in Customer care? Do you give customer support? We can provide you with a Customised, Call Routing Software solution to meet your everyday challenges to enhance your customer satisfaction. The IVR can be played according to your preference. The customer can choose the language, department to […]

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