Pulse offers premium dialer solutions to the ever expanding IT industry.

Progressive Dialer – is an automated dialer which displays call information to the agent before call initiation.The agent usually has a few seconds to view the call information.

Predictive Dialer – This technique is more sophisticated because the phone dialer automatically calls several numbers and only passes a call to your agent when a person has been contacted. This eliminates busy signals, answering machines, etc.

Smart Predictive Dialer – Phone system places calls, plays recorded messages and prompts, and passes the calls to your agents only when the called individual requests a contact.

International Dialer

  • Minimum of 10 seats expandable to 150 Seats
  • Customization of features
  • CRM Integration.

Domestic Dialer

  • Minimum of 10 seats expandable to 150 Seats
  • PRI Integration
  • GSM Gateway
  • Analog Gateway
  • Customization of features
  • CRM Integration.


  • Customized Management Reports.
  • Real time information.
  • Complete Blending for Inbound and Outbound calls.
  • Less consumption of Internet bandwidth using G729 codec.
  • Highly cost effective.

Call Features

  • Authentication Automated Attendant.
  • Call Detail Records
  • Call Forward on Busy.
  • Call Forward on No Answer
  • Call Forward Variable.
  • Call Monitoring
  • Call Parking.
  • Call Queuing
  • Call Recording
  • Call Retrieval.
  • Call Routing (DID & ANI)
  • Call Transfer.
  • Call Waiting
  • Caller ID.
  • Calling Cards
  • Conference Bridge.
  • Database Store / Retrieve
  • Database Integration.
  • Dial by Name
  • Direct Inward System Access
  • Distinctive Ring.
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