For several decades, technology has made tremendous strides forward in communication technology. However, despite newer technology in the past, traditional landlines have proved to be ideal for businesses and households. Let's take, for example, the PSTN.
The PSTN (Public Switched Telephone Network) is a circuit-switched telephone network that has been around since at least 1877. PSTN required a large amount of hardware and instruments.
We cannot help but compare PSTN with VoIP or Voice over Internet Protocol, the latest communication technology taking the world by storm. Many VoIP service providers provide VoIP technology that allows people to make telephone calls over the internet. This tech marvel requires nothing more than a wireless internet router and two pieces of communication hardware.
Here's a quick comparison between the two communication methods:
Integrating PSTN with other software programs is quite impossible. Contrarily, VoIP allows for practical integration and any phone hardware, including softphones, SIP trunking, and landline phones.
VoIP technology is far more advantageous than PSTN. Traditional public switched telephone networks (PSTNs) rely on copper wires to transmit sound waves, but VoIP uses the internet instead.
The number of public switched telephone networks users has been declining for years. Services like VoIP and SIP Trunking quickly replace redundant and unreliable communication bridges.
Experts are now experimenting with merging VoIP with other advanced technologies like Artificial Intelligence, IoT, etc. Before we venture into those details, let's explore how VoIP works and benefits businesses.
The Internet of Things (IoT) is the concept of connecting every internet-capable device to transfer data over a network. The Internet of Things aims to make our lives easier and connects various devices to provide smart automation and device control.
A smart home system is an example of how the Internet of Things can use VoIP to deliver smarter technologies to the business and customer landscape. This will allow businesses to gain even more functionality from their phone networks, increasing the value proposition of VoIP services.
VoIP telephony will continue to benefit from the Internet of Things, which will help to accelerate the development of smart homes, smart offices, and smarter telecommunications solutions. VoIP can facilitate automation and remote device control, allowing a level of digital intelligence to be embedded into devices that would otherwise be insensible.
VoIP and IoT will make the smart home easier to control. Here are some examples:
Technology is changing the way we interact and communicate with each other in our professional lives, just as the concept of a smart home has become a reality. VoIP has ushered in a new era of business communications through increased productivity, mobility, and flexibility, and the potential for the Internet of Things applications can enhance these advantages.
Many businesses are asking themselves whether or not they should use voice over internet protocol. We say that this is the best time to make the switch. VoIP is the most up-to-date communication technology, and it is less expensive and more beneficial than the previous phone system they used.
VoIP systems operate through the internet and are connected to a cloud-based platform that allows communication over the internet. The maintenance requirements for VoIP are very low since the software controls the entire system.
VoIP makes things easier for small businesses by reducing costs, allowing them to reach out to international clients, and by reducing time spent on local calls by up to 40%. By using VoIP telephony, better customer service is made possible by call waiting and forwarding features, among others.
However, here is a word of caution:
While using VoIP technology, you run the risk of being exposed to various security risks. Nonetheless, following a few precautions will keep such scenarios from occurring in the first place. Your phone should be connected to your router. Set a strong password for call logs and messaging systems and use a combination of uppercase and lowercase letters and numbers.
Say Yes to VoIP with Pulse
Pulse is India's top telecom solutions provider offering excellent customised VoIP services. Designed with cutting edge technology, Pulse's VoIP services will leverage your business when you merge it with IoT in the near future. Get going with VoIP from Pulse!