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Category: Blog

January 15, 2022

Number Masking for Customer Privacy & Security

If you run a business in today's world, you will know that customers value three things: Top Quality Great Service Absolute Privacy Occasionally, customers may overlook quality and service, but never will they tolerate any compromise to their privacy. Especially not when they have to divulge their personal phone numbers to avail a service. Ever […]
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----------------------------    January 15, 2022   ----------------------------
October 2, 2021

8 Benefits You Reap With Call Routing In Call Centres

A call centre metric says that businesses with reliable omnichannel customer engagement have a customer retention rate of 89%. What does this have to do with call routing? Call routing plays a pivotal role in the telephony business to provide efficient customer service. You will be surprised by how modern technology has transformed one of […]
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----------------------------    October 2, 2021   ----------------------------
April 24, 2021

Cloud Telephony Solution to Manage Business at Home

Cloud telephony is a novel method of replacing conventional PBX wherein customers can access their telephone systems through the cloud. This solution is cost-effective, user-friendly, secure, and more reliable compared to an in-house PBX system. Since the setup is hosted in the cloud, services can be accessed anywhere, making the solution highly available. Why Cloud […]
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----------------------------    April 24, 2021   ----------------------------
August 17, 2020

Operations in Tamilnadu

Pulse obtained Universal License to operate in Tamil Nadu including Pondicherry on 22nd January 2015. Our operations are been expanded to geographical area assigned by connecting clients for Internet Leased Line and VoIP. Pulse provide Internet Bandwidth on Fibre/RF, VoIP, IPPBX, Dialer along with associated equipment’s that are required solution to clients in Tamil Nadu. […]
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----------------------------    August 17, 2020   ----------------------------
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